Job Actions

Job Information

Return Agent - Full Time - Alamo Rent A Car Lihue Airport
LIHUE HI 96766
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-84907001

Company Profile

Enterprise Holdings

Contact Company


Local Information

Laugh while you Look

Sponsored Ads

Summary

  Job posted:   Thu Feb 22, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Return Agent - Full Time - Alamo Rent A Car Lihue Airport
Equal Opportunity Employer/Disability/Veterans





Alamo Rent A Car has an exciting opportunity for a Full Time Return Agent at Lihue Airport location. The Return Agent provides superior, friendly, and efficient customer service during the rental return process while accurately completing all transactions in a quick and efficient manner. They perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.








The pay rate for this position starts at $13.50 per hour.

+ Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.



+ Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.


+ Advise and review rental charges; and provide an accurate receipt to the customer.


+ Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.


+ Inquire about service, satisfaction and document dissatisfaction.


+ Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.


+ Use of proper statement to determine if vehicle is being returned with full tank of gas.


+ Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.


+ Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.


+ Keep lot organized for ease of access and traffic flow.


+ Understand the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.


+ Understand the damage loss report reporting procedure.

+ Must have a High School diploma or equivalent.



+ Must be at least 18 years of age.


+ Must have a valid driver's license with a satisfactory driving record (no more than 3 moving violations in the past 3 years and no drug or alcohol related convictions in the past 5 years).


+ Must be able to read, write, speak and understand English.


+ Customer Service experience preferred.


+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.


+ Apart from religious observation, must be able to work a flexible 40 hours per week schedule including nights, weekends and holidays.





Requisition Number: 2018-235776

Street 2: Alamo - Kauai

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

More Information »